The hotel had a magnificent location by the lake, and my room had an incredible view of the sunset. The breakfast and buffet dinner were excellent and featured fresh seafood such as oysters, scallops, and shrimp. Also, the hotel's facilities were top-notch, and the staff was welcoming and helpful.

Nothing, it is perfect.

Amazing spa facilities on ground and first floor. Incredible sashimi platter during dinner. Stunning view of Lake Saroma and sunset. Helpful staff, especially at the front desk. Peaceful and quiet atmosphere. Traditional rooms with lake view. Fantastic buffet dinner and breakfast. Amazing onsen with rock garden

Couldn't fault.

We had an amazing stay at this luxurious hotel by the lake. The location was absolutely wonderful, with stunning views from our room. The staff were exceptionally helpful and polite, making us feel welcome throughout our stay. The room was clean, comfortable, and had all the amenities we needed for a relaxing stay. We also loved the onsen, which offered a peaceful and soothing experience. The buffet dinner and breakfast were delicious, offering a wide variety of options to satisfy our taste buds. We can't wait to come back and experience it all again.

Highly recommend this hotel for families.

The hotel is located by a stunning lake with exceptional views, perfect for photographers. Rooms are spacious, clean, and offer comfortable beds for a good night's rest. The hotel offers a variety of fresh and delicious food in their buffets, with a variety of seafood options on offer. The hot springs are a perfect way to wind down after a day of activities.

Some guests complained about the ventilation and strong cigarette smells in the rooms.

Located along the beautiful lake with stunning views from the room. The staff was polite and helpful even with limited English. The best buffet filled with delicious oysters, steak, and crab tempura. With plenty of space, the room had both Western beds and Futons for the ultimate sleeping options.

The remote location can be challenging for non-Japanese travelers, especially with the purely Japanese style buffet. The room had awkward design, with the washbasin outside the toilet risking wetting the bed area.

The scenic view from our room was breathtaking and a highlight of our Xmas vacation. , we loved the traditional Japanese breakfast served at the hotel. The location was perfect for a peaceful holiday getaway, surrounded by nature and away from the city hustle.

The outdated facilities lacked proper maintenance and ventilation, which was evident from the unpleasant cigarette smoke that seeped into our non-smoking room, making it uncomfortable to stay in. the limited options in the restaurant made it challenging to find suitable dishes for picky eaters.